‘Experience was great UNTIL furniture was checked out and I found out that my dining table was damaged due to rough handling. Never heard from them ever since. I will not go into the details, but do be on your guard when they wrap and move your items. I have clear evidence that table was intact before I stored it with Beam. It’s been a month since I filled out a request for compensation, and I wonder if I will ever hear from them…’ After posting the above review, a staff by the name Jason reached out to me and offered to compensate for the repair cost. Am now trying to find people who specialise in table tops to provide a quotation before my case can be processed… Will update after the case closes… Final update: Beam was proactive in reaching out to me even before I submitted the quotation. After the submission, compensation of the exact amount was transferred to me on 16/6. Case closed. Overall, I would still recommend Beam for their (1) flexibility (most other storage companies offer packages of 3/6/9 months etc) and (2) promptness when queries are made. P.s. I later on found out that Jason is the CEO, so would like to clarify that he’s not just any ‘staff’.

My stuff were well taken care of. The pick up and delivery service was very convenient and the rates are the most affordable I found. Highly recommended!

The moving team were professional, organised and careful. The customer support team were responsive and helpful. Also appreciate that the pricing information is transparent and easily calculable. I had to dock one star because the quality of the iOS app didn’t quite match the quality of the rest of the operation. It was quite buggy and unpredictable, and my experience was only saved by the great customer support (happy to share more feedback if y’all need :))

I’m really satisfied. Client service is very reliable and responsive and will arrange as much as they can. Thanks so much!

I have dealt with BEAM over the last year. I highly recommend their service. I dealt with Jenifher throughout the process who was always helpful and efficient. Amazing team and highly professional.

Very good services

If you need excellent storage service, Beam has got it! I have placed my stuff there the last 3 years and finally collected everything back today. They will keep adjusting the size of your storage and charge you accordingly to save money for you. The van pickup service is very affordable and is also easy to book on the app. So, you can have your stuff picked up and stored away into the warehouse or picked up from the warehouse and send back to your home at any time. Some people might prefer to pick the stuff up themselves there, which is also possible (with no fee, if I remember correctly). Unlike many other companies, the girls are always on the ball in the live chat, with almost no response time, answering your queries. I just don't know how to thank you, Sherlyn! Btw, they didn't ask me to review or write this, if you ever wonder...

I’ve had an amazing experience with BEAM storage so far. They have been a life saver! I need to rave about them! Of course, every business has their own room for improvement, but BEAM has solved my exact life problem. I’m super thankful. I have been using BEAM for close to 8 months now, while trying to juggle a complicated country move that involved a few local moves as well. Trying to juggle each house move while shipping my things abroad and keeping up with real life has been a real mental drain. BEAM has given me an option to reduce this mental load with my belongings. It’s so straightforward! Just put the things in boxes, or put odd items aside, schedule a pick up and it’s done. I love the app - the gallery format of viewing my items in storage had been so helpful when I moved into temporary locations and only needed a few things from storage. Customer service has also been a really good experience for me. First with Pamela, then Sherlyn and of course the unsung heroes- the guys that come to pick up the goods. I’m impressed at their professionalism and customer orientation. On top of that, I have found the rates competitive and affordable which is so important too. Money well spent for the brain power and energy and time I saved. I have been recommending BEAM to all my friends. Of course no business is perfect and has there been some kinks here and there? Let’s be real-> Yes of course, BUTTTT there hasn’t been any significant issue that impeded the real problem I needed to solve, and I always found the team rise up to the occasion. Thanks a lot BEAM AND TEAM! 🙌🏻🙌🏻🙏🫶🏻

Seamless storage experience with them. Thank you! :)

Delightful experience! Great customer support - friendly, responsive, fast, knowledgeable. The pick up and delivery staff was professional, fast, handled all items carefully. Zero damage. On-time pick up and return. Easy to use app and website. Couldn't ask for more. Thank you team.